Returns & Warranty
Returns & Warranty – KAHALAFLORIDAPROPERTIES
At KAHALAFLORIDAPROPERTIES, we’re committed to delivering premium quality and peace of mind with every purchase. If your item doesn’t meet your expectations, our clear and customer-focused return and warranty policy ensures you’re fully supported.
Returns Policy
- 30-Day Return Window – Return any unworn item within 30 days of delivery.
- Condition – Items must be in original condition, with all tags attached, packaging intact, and unused.
- Process – Initiate a return by contacting our support team with your order number and details.
- Refunds – Approved returns will receive a refund to your original payment method. Shipping costs are non-refundable.
Warranty Coverage
Every item purchased from KAHALAFLORIDAPROPERTIES comes with a limited warranty, depending on the product type.
Our warranty covers:
- Defects in materials or craftsmanship
- Issues with stitching, print quality, and fabric integrity
Warranty does not cover:
- Normal wear and tear, such as fading, minor pilling, or surface abrasion
- Damage from misuse, accidents, or unauthorized modifications
- Improper care, washing, or alterations not following care instructions
How to Claim
To begin a warranty claim, send us your proof of purchase, clear photos of the issue, and a brief description of the defect.
Depending on the case, we may offer:
- Replacement of the item
- Repair guidance or support for minor defects
- Coordination with authorized service providers when needed
Need Assistance?
Our dedicated support team is available to help with any questions about returns, exchanges, or warranty claims. For immediate assistance, visit our page anytime. You can also reach us directly at [email protected] or call (681)200-1119. All support inquiries are handled with care and efficiency, ensuring a seamless experience. This policy is effective as of July 20, 2026.